A 2023 Update From Substance

Check out what is changing in 2023.

New European Location

We are now open and shipping from our Belgium location for all of our European customers. Providing faster shipping times, on-site slitting and rewinding, as well as same day shipping.

Improved Inventory

We have increased inventory levels at both UK and EU facilities. Having product available and ready for you is important. 

Delivery Improvements

With our move from the Netherlands to Belgium, we have drastically improved customer service and delivery promises. Customer service has always been important to us and with our ever growing family we will be adding more customer service reps to assist with your needs. 

New Services Available

Slitting and rewinding have been a feature we have previously only been able to offer our UK customers. Now with the latest in slitting and rewinding technology installed and fully operational in Belgium, all of our European customers can enjoy custom sizes and lengths too. 

Website Updates

We have some exciting website updates currently in development. More locale options to make browsing in your own language and currency easier than ever, along with a more in-line branded experience. We are excited to show you once it’s completed!

New Product Releases

Most of you know that we have added holographic and chrome X1 to the line-up at the end of 2022. Well, 2023 will see the release of more specialized materials that we can’t wait to show you. Perfection takes time, once you see what’s to come you’ll understand.